Popular Metrics That Mislead Designers Many designers chase popular metrics without realizing that these can mislead them into thinking their product or service is performing well. Net Promoter Score (NPS)NPS…
Twins often captivate us due to their remarkable similarities. However, what makes identical twins particularly interesting are the surprising differences between them. A recent study published in Science Direct focused…
As companies invest unprecedented amounts in digital transformation, they are simultaneously eliminating design roles at alarming rates. In an era where AI can handle most technical and repetitive tasks, companies…
A groundbreaking study: An empirical investigation of ChatGPT's impact on creativity published in Nature Human Behaviour (Lee & Chung, 2024). Researchers aimed to determine whether ChatGPT is more creative than…
I am 54 years old, which makes me a GenX of the 1980s. Most executives and management-level professionals are in the same age group. They have grown up during the…