My 3 Philosophy
- Useful: You need to solve a user’s need, a problem that users actually have.
- Usable: Usability needs to be clear so that users understand your product/service.
- Delightful: It’s no bad thing if a user enjoys using your product.
Research Phase
- Determine Objective of Software/WebsiteMeet with key stakeholders to set vision
- Project Planinclude usability tasks in the project planDevelop usability goals and objectives
- Studyconduct field studieslook at competivie product (if any)
- ProfilingCreate user profiles
- User performance requirementUser scenariosDevelop a task analysisexample:ScenarioDaily TotalPagesThink TimeView Balance2000Login, Portal, 50% Exit15 secsBill Pay45Login, Banking, Payment, Confirm, 75% Exit20 secs……..
Design Phase
- Brain Stormbrainstorm design concepts and metaphorsdevelop screen flow and navigations model
- Walkthoughwalkthough of design conceptsUCD! UCD UCD…
- Low fidelity prototypedesign with paper and pecilcreate low fidelity prototypeSample 1
Sample 2
Sample 3 - Low fidelity test validate with users conduct usability testing on low fidelity prototypes
- High fidelity prototype create high fidelity prototype
- High fidelity test validate with users conduct usability testing on high fidelity prototypes Sample 1 Sample 2
- Document (developer)document standard and guidelines
- Design specification (for designer)create a design specification Design spec Sample Icons
Implementation Phase
- Collaboration Work closely with delivery team as design is implementation Sample 1
- TestConduct Usability testing
Visitor Test Sample
Development Phase
- FeedbackGet user feedbackUse survey
- TestCheck Objectives using usability testingVisitor Test Sample 1
Visitor Test Sample 2
