The greatest risk of AI isn’t that machines become more human.It’s that humans begin living more like AI. I had dinner with Sato Toshiaki from Glico. Naturally, the conversation drifted…
This often comes at the cost of real user-centered design. We like to think we design for people, but this belief covers up the real purpose of UX today. We…
People use a few related terms: Technical debt: shortcuts in code/architecture that make changes slow and risky later. UX debt (aka UX technical debt / design debt/experience debt): shortcuts that…
Businesses today face intense competition both locally and globally due to the internet. Compounding this challenge, business cycles are becoming shorter, with customers expecting immediate results. Additionally, AI is rapidly…
Understand the Full Context When executives demand features, it might feel abrupt, but there's often more to the story. The idea may have gone through multiple layers of communication—often called…